Before delivery, OMS supports each project through equipment selection, technical evaluation and configuration planning. Project requirements such as application type, ground conditions, pile characteristics, carrier equipment and hydraulic requirements are evaluated to determine the appropriate OMS Vibro solution. This pre-sales engineering approach helps ensure that the equipment and its supporting systems are properly matched before they reach the job site.

After delivery, OMS After Sales Services support customers throughout the operational life of their equipment. The service structure includes Remote Support, On-Site Installation & Commissioning, On-Site Maintenance and technical troubleshooting, helping customers establish the correct operating conditions and address technical requirements that may occur during field operation.

When more extensive service is required, OMS also provides Factory Repair and Spare Parts Support. Equipment can be inspected, repaired and tested at OMS Vibro facilities, while spare parts support helps customers maintain the availability of critical mechanical, hydraulic and control-system components. Service activities are carried out with reference to the technical requirements and configuration of the relevant OMS pile driving equipment.

After-sales support is further strengthened through Training, Advice & Engineering and continuous technical assistance. Operators, service personnel, end users and dealers can receive product-specific guidance covering operation, safety, maintenance, troubleshooting and service procedures. By combining field support, technical expertise, spare parts availability and engineering assistance, OMS aims to support reliable equipment operation and long-term lifecycle management.