OMS Vibro Spare Parts Service

What Is a Spare Part?

A spare part is a replaceable component used to replace a machine part that has reached the end of its service life or has become damaged. Spare parts are also the subcomponents used during the original manufacturing of the machine; therefore, they must be fully compatible with the machine’s original design.

The quality of a spare part used in a machine should never be lower than the machine’s own quality standards. This principle is fundamental to ensuring the safe and uninterrupted operation of the equipment.

Why Is Spare Parts Management Important?

Spare parts management is a critical function for any machinery manufacturer, ensuring both production continuity and customer reliability. Since 1987, OMS has been manufacturing vibratory pile driving equipment, and spare parts management has remained at the core of its after-sales service strategy.

How Does OMS Supply Spare Parts?

OMS meets spare parts requirements through two methods: in-house manufacturing and sourcing from trusted suppliers. Parts from both sources are continuously kept in stock, enabling rapid response to customer requests.

1. Parts Manufactured by OMS

For every component, OMS carefully selects the most suitable raw material based on the machine’s power requirements and intended application. Alloy and special alloy steels are chosen according to each part’s function. Safety is the primary criterion in material selection, and every component is manufactured with this principle in mind.

The spare parts manufacturing process at OMS consists of the following steps:

  1. The required spare part is identified.
  2. Design notes are reviewed through the Product Data Management (PDM) system to determine whether the part is a custom-manufactured or a standard component.
  3. The raw material procurement process is initiated according to the design specifications.
  4. Once the raw material is received, the part is manufactured following the designated production sequence.
  5. Components produced on CNC machines are inspected using Coordinate Measuring Machines (CMM) before being approved and transferred to inventory.

This process ensures that every component is verified for both design accuracy and dimensional precision.

2. Parts Supplied by OMS

Purchased spare parts are selected from the highest-quality products available on the market and are evaluated to ensure they meet OMS’s own quality standards. These parts fall into two categories:

  • Standard Parts: Ready-to-use components supplied in their original packaging.
  • Custom-Manufactured Parts: Components produced to order according to the material specifications and technical requirements defined by OMS.

Quality Control Approach

Every purchased product undergoes a comprehensive quality inspection.

  • Standard parts are visually inspected upon receipt according to their model and design.
  • Custom-manufactured parts are verified both at the supplier’s manufacturing facility and again at OMS’s own facilities through dimensional inspections before final approval and acceptance.

No component is stored in OMS warehouses unless it has successfully passed these quality control procedures.

Project-Specific Manufacturing: Special Items

In addition to its standard product range, OMS also manufactures project-specific machines tailored to individual customer requirements.

Machine-Specific Operation Manual

Every machine manufactured by OMS is delivered with a machine-specific operation manual.

This manual includes:

  • Operating instructions
  • Warranty conditions
  • Spare parts information

All components used in the machine are listed in detail, including:

  • OMS Part Code
  • Product Description
  • Quantity

As a result, every machine has its own dedicated spare parts catalog.

How to Submit a Spare Parts Request to OMS

OMS’s After-Sales Service Department includes a dedicated team focused exclusively on spare parts support.

The spare parts request process is as follows:

  1. Contact the department by email or phone: aftersales@omsvibro.com
  2. Provide the machine details (machine model, serial number, year of manufacture, etc.).
  3. Identify the required part using the machine’s operation manual and submit your request.

OMS manages all production, sales, spare parts, and service operations within a fully integrated system. This enables requests to be evaluated quickly while offering the most competitive pricing and the shortest possible delivery times. Once approved, the delivery process begins immediately.

Delivery Process

Since the majority of spare parts are maintained in stock, deliveries can be completed quickly.

Products are securely packed using heat-treated wooden packaging materials (such as crates and pallets) and shipped using the customer’s preferred transportation method.

This service is supported through OMS’s global regional network. To obtain information about your local authorized OMS dealer, please contact OMS directly.

Why Choose Genuine OMS Spare Parts?

“The Original Part for the Original Machine.”

Using genuine spare parts is essential for ensuring the long service life, durability, and high performance of any machine. OMS provides comprehensive after-sales spare parts support for all OMS-branded equipment.

The key advantages of OMS spare parts services include:

  • Extensive Inventory: A comprehensive stock of both manufactured and sourced spare parts.
  • ERP-Based Critical Inventory Management: Critical stock levels are defined for every spare part category within the ERP system, ensuring inventory never falls below minimum levels.
  • Fast Availability: The critical stock policy enables rapid order fulfillment while minimizing downtime.
  • ISO 9001 Certified Quality Management System: All manufacturing and procurement processes are conducted in accordance with internationally certified quality standards.
  • Industry Experience Since 1987: With more than 38 years of experience, OMS has been serving the vibratory pile driving equipment industry in over 60 countries worldwide.

For your spare parts requests or to obtain information about the authorized OMS dealer in your region, please contact the OMS After-Sales Service team at aftersales@omsvibro.com.

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